Maintenance & repair

Repair

Industrial printers are reliable by nature, but what if one stops printing? What can you do if the quality of the prints is deteriorating? Many times, we can remedy the situation remotely.

We always try to solve the problem together on the phone first. It doesn’t matter to us whether you bought the printer from us, or not. We just call that good service. If it’s still necessary, we can send a technician. He can investigate the situation on the spot and remedy the situation if possible. Contact us for instant support.

Maintenance

“An ounce of prevention is worth a pound of cure.” Of course it’s better to prevent a defect before it happens. Therefore, it’s important that a printer is regularly checked and cleaned by a certified specialist. With every new printer we can offer an optional maintenance contract. Most companies choose to perform annual maintenance to avoid unnecessary repair costs.

The costs of a maintenance contract depends mainly on the type of printer and the number of printers under contract at a single location. We can also offer a 24-hour service or a swap service as an option. With a maintenance contract, you’ll also receive discounts on our cleaning products, printheads, ink ribbons and labels. Contact our team for details.

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